T46G goes reboot during phone call

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Threaded Mode \| Linear Mode T46G goes reboot during phone call
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Yealink Support Offline

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Posts: 2,683

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Post: #2

RE: T46G goes reboot during phone call

Hi zonder,

Please try follow steps:
1.Did users plug in a standard power supply which is DC 5V/2A? if you use lower than the standard power supply, it will have reboot issue.
2.If they have alreay use a standard supply, how many T46 phones have this issue? And how often does this issue occur?
3. If this issue still exist, In order to do more troubleshootings, please supply syslog level 6, config.bin and pcap and send to support@yealink.com or support.usa@yealink.com.

How to Get the Correct Syslog, Config.bin and Trace

thanks in advance

08-01-2014 10:14 AM

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Messages In This Thread

T46G goes reboot during phone call - zonder - 07-30-2014, 12:18 AM

RE: T46G goes reboot during phone call - Yealink Support - 08-01-2014 10:14 AM

RE: T46G goes reboot during phone call - zonder - 08-02-2014, 09:18 PM

RE: T46G goes reboot during phone call - zonder - 12-12-2014, 02:31 PM

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