[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
T46G goes reboot during phone call
Author Message
zonder Offline
Junior Member
**

Posts: 18
Joined: May 2014
Reputation: 1
Post: #1
T46G goes reboot during phone call
Dear Support,

We have 1x MyPBX U500 + 100x T42G + 30x T46G in our university. We just finished installation of IP phones on users desk and started to remove old analog phones.
And then nightmare started...
It is already second week that every day I receive complains from number of IP phone users stating that their phones are accidentally went reboot during calls.
I noticed that all affected persons are T46G model owners (though it could be just coincidence).

Please advice what could be the reason of Yealink IP phones reboot, and how to eliminate this issue ?

Thank you
Here is the part of log from Asterisk PBX, for you interest:
[2014-07-29 12:44:15] WARNING[1814] chan_sip.c: Maximum retries exceeded on transmission 651044870@10.16.0.102 for seqno 2 (Critical Response) -- See doc/sip-retransmit.txt.
[2014-07-29 12:44:15] WARNING[1814] chan_sip.c: Hanging up call 651044870@10.16.0.102 - no reply to our critical packet (see doc/sip-retransmit.txt).
[2014-07-29 12:44:51] NOTICE[1814] chan_sip.c: Peer '2525' is now Reachable. (47ms / 2000ms) IP '10.16.0.102'
[2014-07-29 17:55:14] WARNING[1814] chan_sip.c: Maximum retries exceeded on transmission 1777351062@10.16.0.102 for seqno 2 (Critical Response) -- See doc/sip-retransmit.txt.
[2014-07-29 17:55:14] WARNING[1814] chan_sip.c: Hanging up call 1777351062@10.16.0.102 - no reply to our critical packet (see doc/sip-retransmit.txt).
[2014-07-29 18:01:33] NOTICE[1814] chan_sip.c: Peer '2525' is now Reachable. (23ms / 2000ms) IP '10.16.0.102'

PBX: Yeastar MyPBX U500
Gateways: NeoGate TG800, NeoGate TA1610
IP phones: Yealink SIP-T23/T32/T42/T46/VP530P/CP860
VoIP adapters: Linksys SPA2102
07-30-2014 12:18 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
T46G goes reboot during phone call - zonder - 07-30-2014 12:18 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T43Us going "No Service" after reboot jonschwab 2 627 03-12-2024 09:36 PM
Last Post: jonschwab
  T46S Phone doesn't ring - straight to VM - Need it to ring cobregon 0 376 03-07-2024 03:52 AM
Last Post: cobregon
  Need bin and rfs files SIP-T46G RobbyK 1 923 01-11-2024 11:26 PM
Last Post: complex1
  SIP-T46G Need firmware update instructions RobbyK 2 1,188 01-11-2024 10:52 PM
Last Post: RobbyK
  Call Waiting Beep glennbtn 0 515 12-18-2023 05:22 PM
Last Post: glennbtn
  t46u , call waiting, ring sles 1 933 11-30-2023 05:29 AM
Last Post: msachs
  T46G recovery files evoip 1 1,528 10-10-2023 12:46 AM
Last Post: Yisroel_MongoTEL
  T48U BLF Park Call not working timotel 0 879 09-20-2023 07:20 AM
Last Post: timotel
  T46s Veriizon as LAN only phone? Desertfabworks 0 770 08-21-2023 11:31 PM
Last Post: Desertfabworks
  Directory - Remote Phone Book XML Format Cloud9phone 4 18,033 07-28-2023 02:35 AM
Last Post: digiaustin

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication