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Upgrading T28P v2.61.13.22 to failing
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Barnabas Offline

Posts: 52
Joined: May 2013
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Post: #6
RE: Upgrading T28P v2.61.13.22 to failing
I had same problem. Here is what fixed my problem.

Tech support investigated the problem based on a set of test files I sent them. I was informed that when the "Only Accept Trusted Certificates" is set to "Enabled", which is set by default, (see under Security tab, Trusted Certificates), the phone can not properly authenticate with the HTTPS server if it doesn't find a proper .crt certificate.

I too, have our servers set with HTTPS service for obvious security reasons.

Knowing that fact, I set the autoprovisioning link initially to an HTTP server where the phone can download the general configuration file, which includes the following lines:

#Enable or disable the phone to only accept the certificates in the Trusted Certificates list;
#0-Disabled, 1-Enabled (default);
security.trust_certificates = 0

This sets the security checking to "Disabled". I also set the autoprovisioning link in the general configuration file on the HTTP server to point to my HTTPS server. After initial download from HTTP server, the phone goes to HTTTPS server to download its MAC-configuation file, etc.

Now everything works. I hope that helps.

10-23-2013 08:27 AM
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RE: Upgrading T28P v2.61.13.22 to failing - Barnabas - 10-23-2013 08:27 AM

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