Busy Here

[LamandreConsulting]

So I'm rather surprised no one responded. Perhaps I did not describe the issue with enough detail. Regardless I solved the issue. It was not clearly indicated in an of the user guides. In fact I only stumbled upon the solution after reading the auto-provisioning guide (seperate issue)...

So it seems with any addtional handset install with a factory default phone during the initial setup some changing of the default line is needed.

In the web interface under ACCOUNT >> NUMBER ASSIGNMENT... (Screenshot attached)

Change the line assignments for the 2nd handset. Handset 1 was set to 1 which was fine, 2 defaulted to line 2, which in this case does not exist, 3 to 3 and so on. It seems that setting would allow for some flexible future setups with multiple lines and handset have specific access combinations.

I must say I am impressed with the number of features this devices supports. But I am unimpressed with the lack of proper explanation of this issue in the user guide.