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T21 Auto Provisioning Fails
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baddah Offline
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Posts: 10
Joined: Aug 2013
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Post: #1
T21 Auto Provisioning Fails

We are trying to get our auto provisioning working on a batch of T21P's. We've generally used T20's and T28's in the past and have had no issues with auto provisioning. Worked everytime.

We cannot get the T21 to take its settings. I've tried setting the tftp server via DHCP and manually on the GUI, and clicking auto provisioning now. When the phone boots up, it says 'Update skipped' and no config is loaded.

Attached is a sample max.cfg file. The tftp and dhcp side is fine as it works with T20 phones.

I was planning on trying to upgrade the firmware, but i noticed the following. On your website the latest firmware is, but if i check the firmware on the phone's status page it says! how can that be? Is there something wrong with the firmware on the phone?

I have looked at the syslog of the phone (which is set on level 3) and i can see no indication of any auto provisioning bweing done.

Any suggestions on what i can try. I'd hate to configure the phones manually one by one.....

Attached File(s)
.txt  mac.txt (Size: 3.04 KB / Downloads: 29)
07-17-2014 04:55 PM
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T21 Auto Provisioning Fails - baddah - 07-17-2014 04:55 PM
RE: T21 Auto Provisioning Fails - baddah - 07-21-2014, 03:09 PM

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