[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Multicast Paging force speaker
Author Message
jolouis Offline
Moderator
*****

Posts: 339
Joined: Oct 2013
Reputation: 6
Post: #5
RE: Multicast Paging force speaker
Hi Kevin,

At this location the receptionist is the one using the headset. She is very busy doing more than just answering the phone, so keeps the headset on at all times and uses it to answer calls. The area that she sits in is isolated from the main office and they do not have overhead paging in this area either.

I have set page priority on her phone to 0 so that pages do not interrupt her calls. The problem is when she is not on the phone when a page comes in it goes straight to her headset which is very distracting since she has no notice of it (it auto answers so no ring etc just a voice suddenly talking in her ear). She would like to be able to have all pages forced to go through the speaker on the phone so that she can still hear them, but not have it on her headset.

This does not seem like an unreasonable request. The old Nortel phone system that they used to have did this by default, and it seems strange to me that Yealink would not at least have a configurable option to force multicast pages to play on speaker only.

(Even better would be if multicast pages over speaker could happen without interrupting the current phone call, but that might be too much to ask for).

If you need any more details please let me know but I'm surprised this option does not exist already as it seems very easy to do and useful.

Thanks!

-Rob
10-13-2016 09:58 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Multicast Paging force speaker - jolouis - 08-17-2016, 08:53 PM
RE: Multicast Paging force speaker - jolouis - 10-13-2016 09:58 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  2-way paging with no indication on phone nolto 1 2,784 05-11-2023 11:20 PM
Last Post: Yisroel_MongoTEL
  Multicast / Paging / Intercom - Yealink T58 Ryandh 20 68,776 04-30-2020 03:23 PM
Last Post: Chris708
  Multicast Paging - Metaswitch EPP missing "Channel" ahull 1 7,123 11-27-2018 12:57 PM
Last Post: ahull
  MultiCast Paging CP860 admin.calgary.demac 4 16,634 09-02-2018 04:34 AM
Last Post: Infotec
  Multicast options not in manual USTI 1 7,271 01-18-2018 10:22 AM
Last Post: complex1
  Multicast/Intercom Philip954 5 16,472 09-02-2017 09:01 PM
Last Post: Ryandh
Question speaker on auto answer Sergey_9_ 8 20,883 07-07-2017 08:01 AM
Last Post: Lucia_Yealink
Information T28P Multicast Paging Volume fdtcloud 1 10,215 10-09-2014 08:14 PM
Last Post: Wilson_Yealink
  Muticast paging issues RyanW 5 22,111 02-25-2014 09:38 PM
Last Post: RyanW
  User Must Hit Answer and When Calls End they go to Speaker jaywa73 1 9,185 12-04-2013 03:46 PM
Last Post: Yealink Support

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication