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t46g sound quality problem vs t20
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asinshesq Offline
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Post: #8
RE: t46g sound quality problem vs t20
Thanks, but as I mentioned I am using the ehs36. In particular, I am using the ehs36 patch cord (the one that has an rj45 on one end and an rj9/11 on the other and an extra rj9/11 port in the middle) to connect the headset audio to the t46g headset or handset port. (When I moved from the headset port to the handset port, I started using an hl10 lifter rather than the ehs36 patch cable that goes into the 'ext' port on the t46g, but I think that just determines how the phone gets picked up to go off hook so should have nothing to do with the audio quality, right?).

I also know that this headset and the t46g (and ehs36) are compatible, and I further know that the combo works fine when I use the t46g handset port rather than the t46g headset port. I'm pretty sure this is a hardware problem (i.e. that there is something wrong with the headset port on this particular t46g). I am using .45 firmware and my understanding is that headset and handset ports should sound identical for any firmware after .37 so the fact that they are different is suspicious.
(This post was last modified: 08-25-2014 09:52 PM by asinshesq.)
08-25-2014 09:51 PM
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RE: t46g sound quality problem vs t20 - asinshesq - 08-25-2014 09:51 PM

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