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t46g sound quality problem vs t20
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asinshesq Offline
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Posts: 44
Joined: Jul 2014
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Post: #6
RE: t46g sound quality problem vs t20
(08-19-2014 01:56 PM)Yealink Support Wrote:  Do you mean you use the plantronics cs510 headset with Yealink T46, the sound quality of headset is awful, but the sound quality of handset is fine? Is it right?
Not quite. I mean that the sound quality of the headset is awful when I plug it into the t46g headset port, but the sound quality of that same headset is fine when I plug it into the t46g handset port.

(08-19-2014 01:56 PM)Yealink Support Wrote:  1. Is the plantronics 361n a wired headset?
2. How about the sound quality of speaker phone?
3. If the plantronics cs510 is a wireless headset, how did you connet the headset with T46?
The 361n and the cs510 are BOTH wireless headsets. The 361n does not use an ehs36 connection but instead plugs into the handset port and uses an hl10 lifter, and that's how I discovered that the handset port and headset port are totally different in quality on my t46g phone. Then I tried plugging the cs510 in the handset port of the t46g and that works fine too. It's only when I plug the cs510 in to the headset port of the t46g the way it is supposed to be when using the ehs36 that I have a problem.

(08-19-2014 01:56 PM)Yealink Support Wrote:  Because if you want to use wireless headset with T46, you need use EHS36 to connect with phone.
Yes, that's what I have been using when I had the headset plugged in to the headset port. One additional question occurs to me: is it possible that there's something about the ehs36 connection that is causing the distortion? This seems unlikely (it seems like that connection should either work or not) but I figured I would ask.
08-20-2014 07:41 PM
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RE: t46g sound quality problem vs t20 - asinshesq - 08-20-2014 07:41 PM

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