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SIP Account Registered but no incoming call
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goodie000 Offline
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Posts: 1
Joined: Jul 2014
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Post: #1
SIP Account Registered but no incoming call
Hi,

I'm having an issue with my W52P.

I have managed to set up my SIP account and the W52P shows it as registered but the handset does not ring on incoming calls although the caller can hear the ringing tone (confirming the SIP account has a registered session with the ITSP)

I've forwarded port 5060 (UDP) to my W52P base station which has a static private IP address and also forwarded RTP ports 11780-12780 (TCP/UDP) to the W52P base station aswell.

The W52P gets an outside line and can dial out via the SIP account.

Does anyone know if this is an SIP ALG issue or how I can bypass the issue.

P.S. I still experience the same issue if I put the W52P on a DMZ for the private IP address.

Thanks in advance.
07-04-2014 07:31 PM
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SIP Account Registered but no incoming call - goodie000 - 07-04-2014 07:31 PM

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