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DTMF Tone
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andy.buchan Offline
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Posts: 3
Joined: Jun 2014
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Post: #1
DTMF Tone
Provide the Firmware of your Phone
• Provide the Phone Model:- yealink t20p Firmware Version 9.70.23.6 Hardware Version 7.0.0.60
Also test on Firmware Version 9.72.23.1 Hardware Version 7.0.0.54

• Provide the SIP Platform:- Asterisk voip office Release: 3.1.9.3


Hi,

We have an issue with the phones above when we use a service called Lookout Call.

The service calls phone and requests a responce via dtmf tone, however when you press the button(hash) the phone tries to transfer the call to a different extension.

I have tested every dtmf setting on the phone and the VoIP office but still can not geting it working.

Any help will be greatful.

Thanks
Andy
(This post was last modified: 07-04-2014 06:14 PM by andy.buchan.)
07-04-2014 06:13 PM
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Messages In This Thread
DTMF Tone - andy.buchan - 07-04-2014 06:13 PM
RE: DTMF Tone - Yealink Support - 07-10-2014, 09:58 PM
RE: DTMF Tone - andy.buchan - 07-14-2014, 07:36 PM
RE: DTMF Tone - ericcon - 08-13-2014, 07:38 PM
RE: DTMF Tone - Yealink Support - 08-18-2014, 11:20 AM

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