T38G pickup handset doesn't answer the incoming call

[hernexto]

>> "4.- I bought it (among 20x T32G more)"

There is only ONE T38G, the other 20 are T32 and T22G.

As the T38G handset is physically different (bigger maybe?) to the others... I can not replace it, it doesn't fit.

I verified the button on the base (where the handset resides and triggers) and doesn't look like a hardware problem.

The operator has also a T32G that is used in a very similar way, and doens't show that problem.

thanks,

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The operator just told me that if we press the trigger-button when it 'seems' to fail... the call is in fact finished !

The only way to talk is to press the "answer" button or the speaker button (if you press it twice, the handset works as spected)