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Register Failed after network change
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Yealink Support Offline

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RE: Register Failed after network change
(01-25-2013 02:53 AM)pdoerr Wrote:  T38G Firmware
Phone registered okay until we updated network (changed router). After this, phone failed to register, even after reboot, power off/on, factory reset. Could register phone by copying settings from failing Account 1 to Account 2 and then register (Account 1 still failed). Finally resolved problem by (i) saving configuration to file, and (ii) restore configuration from file. After this, phone would register okay.
We have about 9 phones, about half had this problem, was able to fix all of them with the file save/restore. Has anyone else seen this problem?

We have not heard about this issue , could you please send me the trace that we can check?

Best Regards!
Yealink Support Team
02-01-2013 07:46 PM
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RE: Register Failed after network change - Yealink Support - 02-01-2013 07:46 PM

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