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Handsets not ringing for incoming calls
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belias Offline
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Posts: 9
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Post: #6
RE: Handsets not ringing for incoming calls
Hello and thank you for the quick reply.

I have followed the suggestion to delete the "Provisioning Server" URL (it is now blank), but no matter what I do the FW upgrade to 25.50.193.1 will not apply successfully. It appears to load and apply as normal, but as soon as the base resets it reports that it is still on 25.40.193.2 (I did confirm that the Provisioning Server" was still blank).

Note: If I factory reset the base, I can then upgrade the FW to 25.50.193.1, however I don't believe the base will connect to the VoIP provider without at least an initial auto-provision.

I'm happy to send logs if that would be helpful.

Thanks.
06-25-2014 11:17 PM
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RE: Handsets not ringing for incoming calls - belias - 06-25-2014 11:17 PM

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