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Handsets not ringing for incoming calls
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jmbjmbjmb Offline
Junior Member

Posts: 5
Joined: Aug 2015
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Post: #24
RE: Handsets not ringing for incoming calls

Same problem for me as well.

One base, 5 handsets all registered to different SIP accounts but all members of one Asterisk call group.

An incoming call is directed to the Call Group which then attempts to ring all 5 handsets.
Only 4 out of the 5 handsets ring, the other stays silent. But it is not consistent, it is a different 4 handsets that ring on any call. Customer has taken to carrying two hand sets to make sure he doesn't miss a call.

Base is running
Handsets are on
Hardware version

A pcap from the Base (attached) shows an incoming call has the 5 INVITES, 5 Tryings and 5 Ringing so it is getting the correct signalling.

Where to from here ?

08-20-2015 05:48 AM
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RE: Handsets not ringing for incoming calls - jmbjmbjmb - 08-20-2015 05:48 AM

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