[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020

Yealink Forums » Dect Phone Series » W52P (Wireless) » Handsets not ringing for incoming calls

Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Handsets not ringing for incoming calls
Author Message
jmbjmbjmb Offline
Junior Member
**

Posts: 5
Joined: Aug 2015
Reputation: 0
Post: #24
RE: Handsets not ringing for incoming calls
Hi,

Same problem for me as well.

One base, 5 handsets all registered to different SIP accounts but all members of one Asterisk call group.

An incoming call is directed to the Call Group which then attempts to ring all 5 handsets.
Only 4 out of the 5 handsets ring, the other stays silent. But it is not consistent, it is a different 4 handsets that ring on any call. Customer has taken to carrying two hand sets to make sure he doesn't miss a call.

Base is running 25.73.0.40
Handsets are on 26.73.0.11
Hardware version 26.0.0.7

A pcap from the Base (attached) shows an incoming call has the 5 INVITES, 5 Tryings and 5 Ringing so it is getting the correct signalling.

Where to from here ?

Jon
08-20-2015 05:48 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: Handsets not ringing for incoming calls - jmbjmbjmb - 08-20-2015 05:48 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  W52P 2 handsets DAZZLING 1 7,100 06-01-2021 09:55 PM
Last Post: complex1
  Slow to ring on incoming call rodcrux 1 7,836 01-25-2021 07:10 PM
Last Post: complex1
  Handheld does not receive incoming calls dunzi 3 10,275 12-02-2020 10:41 PM
Last Post: complex1
  Reconfig of branded handsets/bases BestGear 3 10,098 10-11-2020 04:57 PM
Last Post: BestGear
  Phone only ringing after reboot- quickly stops working AE 4 14,355 09-03-2018 02:08 AM
Last Post: okulhealth
  Cannot transfer incoming calls EverythingVoice 0 5,365 06-19-2018 10:36 AM
Last Post: EverythingVoice
  Incoming call ringing on another accounts phone Playboater 0 4,894 05-26-2018 09:38 PM
Last Post: Playboater
  cannot transfer calls to every W52H handheld Basylnk 1 7,810 04-23-2018 07:21 AM
Last Post: anonymous1712222627012
  W52P won't make outgoing calls Little Assynt 7 34,335 02-05-2018 07:07 AM
Last Post: Evan_Yealink
  How to blacklist incoming call number? Michaelawertyuiol 12 31,460 01-11-2018 08:17 AM
Last Post: Aishion_Yealink

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication