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Random DTMF Tones
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Yealink Support Offline

Posts: 2,683
Joined: Dec 2012
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Post: #6
RE: Random DTMF Tones
(03-18-2013 02:44 PM)antigenius Wrote:  Can you tell me how to capture PACP trace?

We are having the same problem.

We were using Yealink’s phones for a period of time and everything works . But it just happened on one of our customer’s T-28 is constantly having DTMF talk-off problem.

It is being told that the problem is like somebody is pressing the dial pad really loudly during the call on the other end but nobody were pressing no button at all and it happen on all of this customer’s T-28.

We've been using T-28 for a period of time with our Exlastix version 2.3 and AT&T analog truck. I've been searching on web for a few days but still can’t find any solid solution.

Can you tell me does any other your customer is having the same problem too? Does it come out with any solution yet?

BTW, link below is the trick I’ve been trying to use but customer complain it affect their DTMF recognition as well therefore it’s not a solid fix.

Thank you so much for reply
Hi Yen,
Sorry to hear that.
1. Please upgrade to our latest firmware from our website and try again.
2. This issue happened between two T28 phones? Or when T28 call to other brand phone? They use Elastix PBX?
And do you have such issue at your side?
3. If the problem is still, could you provide PCAP trace, syslog(level 6) and config.bin file to us, so we can analyze?
Before you export the syslog, please set log level as 6, and reboot the phone, then click Start,and reproduce the issue, then click Stop,and export the trace, syslog, config,bin to us.
And i also reply this in the Support Ticket, please check your email.
04-17-2013 03:22 PM
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Messages In This Thread
Random DTMF Tones - rloalbo - 01-24-2013, 04:16 AM
RE: Random DTMF Tones - Yealink Support - 02-01-2013, 08:31 PM
RE: Random DTMF Tones - antigenius - 03-18-2013, 02:44 PM
RE: Random DTMF Tones - Yealink Support - 04-17-2013 03:22 PM
RE: Random DTMF Tones - antigenius - 03-21-2013, 12:00 AM
RE: Random DTMF Tones - infonetics - 04-17-2013, 02:46 AM
RE: Random DTMF Tones - Yealink Support - 04-17-2013, 03:28 PM
RE: Random DTMF Tones - infonetics - 04-17-2013, 09:34 PM
RE: Random DTMF Tones - Yealink Support - 04-18-2013, 03:55 PM
RE: Random DTMF Tones - infonetics - 05-08-2013, 04:38 AM
RE: Random DTMF Tones - DavidAUM - 05-17-2013, 11:49 PM
RE: Random DTMF Tones - AlexG - 07-04-2013, 12:32 PM
RE: Random DTMF Tones - ccwtech - 08-01-2014, 11:44 AM
RE: Random DTMF Tones - fredolaz - 07-28-2015, 04:25 AM

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