*21

[Lucia_Yealink]

(07-21-2016 05:43 PM)sarahroadley Wrote:  Hi - can someone please help! One of my users has pressed *21 on her phone which has set up automatic forwarding to her voice mail. I have tried disabling it using the menu options on her phone but this has not worked - does anyone know how to disable it?! Thanks in advance

Hi Sir,

About the problem, please go the the web interface of the phone, go to Account->Advanced, choose the right account which you are using, then change the "Voice Mail", then click Confirm to save the configure.
Please note that the voice mail means the voice mail code and should be provide by the service provide.

You can refer to the picture.