Autoprovisioning on Startup

[Chantry]

The firmware version is 6.70.0.111.

I realize the phone is supposed to update if the file has not been changed, but it doesn't seem to want to do it. What is currently happening is it will start up and say "Update Skipped" regardless of what I do to the config files. If I then go onto the phone web portal and force an auto provision, it will do the provision after a delay of about 30 seconds to a minute. When it does provision it loads the settings correctly, so it is working when I get it to provision,

Maybe there is a bug with the particular firmware version?

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Also, could someone forward me to the documentation on customizing soft keys? I'd like to be able to do it from the .cfg file.