Yealink T46 Increase Inactive Backlight Brightness

[jc11686]

Hello,

We are receiving several complaints from customers that the inactive backlight intensity on the T46 is too dim. They are reporting to us that they think the phone is "broken" because the screen keeps "turning off" that they have to shake the phone to get it to "wake up". We don't want to have the screen actually turn off on inactivity, but we also don't want the backlight to remain at full intensity during periods of inactivity. If there is a way that the inactive brightness intensity can be raised slightly in a new firmware update or if we can be given the ability to choose what is bright enough to our customers for the inactive brightness, that would be even better. Unfortunately, our only option right now is to configure all the screens to never turn off, so they are literally 24x7x365 at brightness level 8 to keep our customers happy and to ensure to them that the T46 phones aren't "broken".


Best,

J