T46 - All accounts not recognizing - Disable Distinctive Ring Tones

[staff]

Have the exact same issue in the same situation running 3CX PBX v16 and with 2 phones manually configured with 2 accounts each.

The firmware version of the phones is : Yealnik T46S 66.82.0.20

I will try to update the firmware If dont update back to the thread it means it worked after and firmware update.

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Ok the firmware upgrade didnt work, the Distinctive Ring is set to the disabled and the phone is still taking into account what is written in the SIP Alert-Info.

Firmware version is 66.84.0.15

What I did as turn around is that I simply changed the Internal Ring text for the "queue" ring text under Settings > Ringtone. I changed it to "noqueue" so it doesnt match the sip info.

Hope that helps.