Problem with YEALINK T23G

[Karl_Yealink]

Hi Ana,

Is that some lines in a group, and when someone call to this group, the first line will ring, if you want the second line to take the call.
You need to hung up the first line, then the call will change to second line?

If the scenario is as what I said, I think you can contact with the server provider to change the distribute method.