[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Autoanswer on click to dial feature
Author Message
jmoore Offline
Junior Member
**

Posts: 36
Joined: Jan 2016
Reputation: -1
Post: #9
RE: Autoanswer on click to dial feature
Hello,

I see you're asking about click to dial. I work for a company that offers this feature and creates a call record for every call, incoming and outgoing. Some of the information logged for each call include:

- Call Duration
- Direction (inbound vs. outbound)
- Name of user who made or received the call
- If it's an inbound call, the inbound extension (for example the queue or phone number it came in on)
- User extension (the extension of the user that answered the call)
- User device (i.e. cell phone vs. desk phone)
- Call notes entered by the user

All of this information is automatically linked to the contact/lead/account by phone number and the user has the flexibility to enter any pertinent information they deem useful. We have integrations with this platform:
https://www.callinize.com/integrations/yealink/

Hope this helps!
05-04-2016 05:42 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Autoanswer on click to dial feature - Walter - 04-10-2014, 11:22 PM
RE: Autoanswer on click to dial feature - Walter - 04-11-2014, 04:22 AM
RE: Autoanswer on click to dial feature - Walter - 04-11-2014, 10:57 PM
RE: Autoanswer on click to dial feature - Walter - 04-14-2014, 03:08 PM
RE: Autoanswer on click to dial feature - jmoore - 05-04-2016 05:42 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  V84 feature blf.enhanced brourk 4 1,588 10-04-2019 12:32 AM
Last Post: Oregon
  T28P & T38G: Speed Dial delay or pause between DTMF yoda72 70 182,182 08-18-2019 09:06 PM
Last Post: HotlineExperts
  CP960 with SFB protect Basic and Feature settings geislinger 2 1,180 08-12-2019 01:15 PM
Last Post: geislinger
  Click to dial from web browser h2g-vaka 4 2,920 03-15-2019 07:53 AM
Last Post: banderlog
  Which RFC describes as-feature-event event package ? oliv 3 2,843 01-16-2019 04:45 PM
Last Post: jolouis
  Dial from Windows Pox 0 1,137 11-06-2018 02:52 PM
Last Post: Pox
  Dial Now Rule Issue when Transfer IPBX 3 3,254 03-19-2018 04:26 PM
Last Post: IPBX
  How to disable the Dial-Upon-Lift feature Jeremy17 1 2,409 12-11-2017 01:33 AM
Last Post: Evan_Yealink
  Network Conference feature Sur 11 7,034 11-07-2017 07:25 AM
Last Post: Sur
  redial with dial plan Leandro Freire 4 4,365 10-28-2017 05:20 PM
Last Post: Leandro Freire

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication