T42G - Handset Mic Volume Too Low.

[Frank Drews]

I double checked things. Provisioning in general is working just fine, but not for voice.handset_send =
I changed different values, I changed via the provisioning template, by exporting the Phones config file, and the values for "voice.handset_send = " were not accepted. Setting other values via provisioning worked just fine.
I can change the value by editing the export and reimporting and it does take effect.
We are running 28.73.0.48, this is the Firmware Version supported by 3cx.
Maybe I can get in touch with support? I could provide the provisiong file.

(11-11-2015 10:39 PM)Frank Drews Wrote:  Hi,

a lot of people here are experiencing the situation, that they are barely understood and they have to shout sometimes using the T46G.

Now I tried the
voice.handfree_send =
voice.handset_send =
voice.headset_send =

settings and thex don't seem to have any effect. Should they? I set it to 1 and than to 53 and I could spot no difference.

I really need to make some adjustments on handset.send volume for my T46G.

Is it supposed to work this way?
Any ideas?

Anyway I can check the phone if it got the new settings? Export the config or something?

best regards Frank

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I realised that the volume settings are part of the config file. Somehow my provisioning file seems to have no effect. Maybe it is because the provisioning is not working properly. I will let you know about any progress.

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Hi,

I checked the provisioning files themselves. The problem is there. The provisioning file for the MAC does not include values for voice.handfree_send =25, and the Type file does inlcude the wrong values.

In the provisioning template there are just the correct values and other changes in the provisioning file are reflected in the MAC-provisioning file just fine. I will have to digg deeper into those different files, until now editing the template in 3cx just worked finde.