[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

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Message waiting indictator
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Yealink_Michael Offline

Posts: 382
Joined: Jul 2015
Reputation: 2
Post: #2
RE: Message waiting indictator

have you do some setting on the sever side to read the voice mail automatically ?

if the mail envelope disappeared, then you access the voice mail , is the new voice mail rode ? or still exist ?

which model and firmware you use ? it is advised to upgrade t the newest firmware and reset to test , firmware download link :

if the issue still exist , then please provide the trace file for future analysis,trace file including pcap file, config bin and syslog file , we need pcap file to check the communication of phone and server side , we need syslog file to know what happened to phone side , and we need config file to check if any configuration is missed, so we need three of them provide at one time.

for how to get them , please refer to the FAQ below:

please send us the trace file ASAP so that your issue can be solved faster !

let me know if any question


Yealink Wiki : http://support.yealink.com/
05-25-2016 08:52 PM
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RE: Message waiting indictator - Yealink_Michael - 05-25-2016 08:52 PM

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