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best Jitter and Echo values
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Yealink Support Offline

Posts: 2,684
Joined: Dec 2012
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Post: #6
RE: best Jitter and Echo values
(01-09-2013 07:36 PM)gieri Wrote:  Hello Support

(12-29-2012 05:24 PM)Yealink Support Wrote:  .. please upgrade the firmware to the latest firmware and test again?

If the lastest firmware still has this issue, could you please send the PCAP trace for investigating?
You can send the email to support@yealink.com

I update the VP539 to latest 0.40 Firmware, but we have still this silent echo on the line. Somtimes I understand the caller very good but he hears my voice very bad.

Is there noch Option in the VP530 (ping times etc.) which I could try to do some tests?

Best regards

Thank you Markus, so the scenario is like ,
Yealink VP530 calls phone B, phone B answers the call, then you say says "Hello, this ..." B can't hear the first words ,only can hear "this ..." while you can hear him clearly , right ?
Sorry, there is not option such that ping times in the VP530, could you please let me know which phone B use , also Vp530 or telephone?

If phone B is aslo the Vp530, please update it to the latest V70 as well and test again , and then send the PCAP trace to us.

Thank you,
Yealink Support Team
01-10-2013 03:08 PM
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Messages In This Thread
best Jitter and Echo values - Gieri - 12-27-2012, 11:07 PM
RE: best Jitter and Echo values - Gieri - 12-28-2012, 04:21 PM
RE: best Jitter and Echo values - Gieri - 01-09-2013, 07:36 PM
RE: best Jitter and Echo values - Yealink Support - 01-10-2013 03:08 PM
RE: best Jitter and Echo values - Gieri - 01-10-2013, 06:08 PM
RE: best Jitter and Echo values - Gieri - 01-12-2013, 01:18 AM
RE: best Jitter and Echo values - PatKra - 12-16-2014, 11:30 PM

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