[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
call toll free numbers
Author Message
Yealink Support Offline
Administrator
*******

Posts: 2,683
Joined: Dec 2012
Reputation: 25
Post: #4
RE: call toll free numbers
(12-28-2012 04:05 AM)gfoulks@falcontech.co Wrote:  
(12-27-2012 10:05 AM)Yealink Support Wrote:  
(12-27-2012 01:11 AM)gfoulks@falcontech.co Wrote:  anyone seen issues when calling a toll free number and you don't get any audio in or outbound? Local number calling seems to work just fine and if we use a different brand of phone it seems to work fine.

Hi
Thanks for your information .
I haven't heard about this issue and have some confusions about this issue, could you please help to make it clear for me ?
1. Do you mean the scenario is like ,
Yealink phone A dial a toll free number , for example 800, when 800 answer the call ,Neither of them can hear the voice , right? Please provide me more details about it.
2. How often does this issue happen? every time when dial a toll free number or sometimes?
3. Does the issue only happen when dial a toll free number, how about dialing telephone number?
4. You mentioned that a different brand phone don't have this issue, could you please tell me which brand phone ?
5. Could you please provide me the PCAP trace for Yealink and the other brand phone, then I can check if we can locate this issue?

Best Regards!
Yealink Support Team

We may have fixed it but it doesn't make sense. We manually set all of the phones to only use 729 codec and now it seems like the phones are now able to dial toll free numbers and there is audio in both directions. I can give you a log file if you share with me your email address. Too much sensitive information to post here.

Thanks for your informaiton , please send the informaiton to the email address support@yealink.com

Best Regards!
Yealink Support Team
12-28-2012 10:19 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
RE: call toll free numbers - Yealink Support - 12-28-2012 10:19 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Yealink MP52 Call History mairagonzalez 0 1,258 03-06-2024 11:49 AM
Last Post: mairagonzalez
  About call history Andrei9385 3 7,635 01-10-2024 08:58 PM
Last Post: sles
  Disable Internal Call History Only justyncharbonneau 1 2,053 01-05-2024 12:53 AM
Last Post: complex1
  incoming call while active call , conference sles 2 2,576 12-08-2023 06:50 PM
Last Post: sles
  How to pick up colleagues call via Yealink MP56 jayden23 0 1,677 11-29-2023 09:14 AM
Last Post: jayden23
  Remote Phonebook - Numbers Display Format On Phone Medryn 19 76,108 11-24-2023 02:28 AM
Last Post: shulem@theteklink.com
  T53 Calling from call history jake 2 5,140 09-21-2023 02:37 AM
Last Post: andrew.manning
  View call logs for dropped calls computersense 0 1,903 08-15-2023 11:26 AM
Last Post: computersense
  Call history not showing the right information after an attended transfer wirelessmundi 5 15,456 08-15-2023 12:41 AM
Last Post: Yisroel_MongoTEL
  WH67 call forwarding issue in Teams iapbonn 0 1,947 06-19-2023 02:32 PM
Last Post: iapbonn

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication