call toll free numbers

[Yealink Support]

(12-27-2012 01:11 AM)gfoulks@falcontech.co Wrote:  anyone seen issues when calling a toll free number and you don't get any audio in or outbound? Local number calling seems to work just fine and if we use a different brand of phone it seems to work fine.

Hi
Thanks for your information .
I haven't heard about this issue and have some confusions about this issue, could you please help to make it clear for me ?
1. Do you mean the scenario is like ,
Yealink phone A dial a toll free number , for example 800, when 800 answer the call ,Neither of them can hear the voice , right? Please provide me more details about it.
2. How often does this issue happen? every time when dial a toll free number or sometimes?
3. Does the issue only happen when dial a toll free number, how about dialing telephone number?
4. You mentioned that a different brand phone don't have this issue, could you please tell me which brand phone ?
5. Could you please provide me the PCAP trace for Yealink and the other brand phone, then I can check if we can locate this issue?

Best Regards!
Yealink Support Team