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Enabling Call Waiting on Yealink T26P
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CarpeDiemTim Offline
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Posts: 14
Joined: Feb 2014
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Post: #12
RE: Enabling Call Waiting on Yealink T26P
Well, I did already downgrade, so I'd rather not upgrade, replicate the issue, submit logs, downgrade again, and then wait for feedback, which would probably involve upgrading again and testing (and then doing it all over again if it didn't work). I suppose we could purchase another phone, but if one's faulty, it doesn't exactly inspire you to go buy another one. Know what I mean?

There's a different twist on this today though that (either of) you may be able to shine some light on.

We noticed that if she gets a call from an internal extension and then an external call comes in that the call waiting doesn't work (they just go to the next destination in the call route), but if she gets the external call first and THEN gets the internal call, then call waiting works as expected.

The main thing is that I'm not sure how to determine whether this is a phone issue or a PBX issue (and either way, how I go about fixing it).

Any advice?

(04-09-2014 02:31 PM)Yealink Support Wrote:  Hi CarpeDiemTim,

How about try with the latest version in Yealink website?

I'm sorry, I just saw this. I don't think the forum is notifying me of replies like it's supposed to be.

I'll try the updated firmware tonight after hours.
(This post was last modified: 04-09-2014 10:05 PM by CarpeDiemTim.)
04-09-2014 10:03 PM
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RE: Enabling Call Waiting on Yealink T26P - CarpeDiemTim - 04-09-2014 10:03 PM

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