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Yealink Forums » IP Phone Series » General topics v » Caller ID lost after Group Pickup 3CX

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Caller ID lost after Group Pickup 3CX
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3CX_VERSION12 Offline
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Post: #1
Caller ID lost after Group Pickup 3CX
Hi there,

We have a number of T21 handsets working with 3CX Version 12. When we perform a Group Pickup, the display displays the Group Pickup code, not the number.

We have enabled both Supports Re-invite and Support 'Replaces' header and upgraded the firmware to 34.71.0.76 but no caller ID after Group Pickup. Since changes these settings, we can see the number post transfer, but not via Group Pickup.

Thanks.
04-01-2014 10:15 PM
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Caller ID lost after Group Pickup 3CX - 3CX_VERSION12 - 04-01-2014 10:15 PM

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