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T21 control send volume via webgui
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Cynergy Offline
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Posts: 3
Joined: Apr 2014
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Post: #1
T21 control send volume via webgui
Dear Yealink Support, we just learned the hard way that the T21 (P) does not support controlling the volumes (send volume for headset/handset/handsfree) via the Web interface. The "lower version" T20 (P) can actually do this.

So with a T21 you get a fancier display but get cut back on the main function of the phone. We can only increase the audio gain on the receiving volume during a call (so we can hear the caller better but have to yell into the handset/headset to get heard).

Is there a firmware update on the way to fix this or any other way to fix this (I read that other phones like the T20 support autoprovisioning where we can configure those volumes via code but conveniently the T21 doesn't have a yealink config file).

We're on the latest firmware (and tried older firmware but none of them has a mic volume that's acceptable)

Thanks a lot for your feedback in advance!
04-01-2014 04:02 PM
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T21 control send volume via webgui - Cynergy - 04-01-2014 04:02 PM

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