ehs36 firmware and newer t26 phones

[bksales]

(05-30-2014 08:05 AM)commsys Wrote:  Its the 3.5mm audio cable, this is happening with all CS540. Try pushing it into the plantronics base and answering a call. If this works, you need a new cable.

The yealink cables are slightly shorter than other brands.

Let me know how you go.

yes we fixed this sometime ago. we upgraded the firmware on the ehs boxes (probably was not necessary) and then discovered it is the cable.