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Hard reset a T20P and erase config
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Lucia_Yealink Offline
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Posts: 467
Joined: Aug 2016
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Post: #31
RE: Hard reset a T20P and erase config
Hi Customer,

If you already try to do recovery update, but it still freeze on "Initializing Please Wait", it should be a hardware issue, please contact your distributor to do RMA.
02-05-2018 06:51 AM
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olaf_89 Offline
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Posts: 2
Joined: Nov 2019
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Post: #32
RE: Hard reset a T20P and erase config
(03-17-2014 10:38 AM)Yealink Support Wrote:  I have sent you a PM. Please check your private message.

I also have a similar problem. Would you be able to share this info or PM me please?
11-13-2019 10:41 AM
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callisap Offline
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Post: #33
RE: Hard reset a T20P and erase config
I have a number of used T46S phones that are locked and cannot be factory reset. Recovery mode downgrade works but the phone retains the configuration and will not reset. Can these phones be factory reset in any way at this point? The original owner is not available and I cannot get any support on them.
12-02-2021 05:54 AM
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