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Unregistering instead of busy?
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regan Offline
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Posts: 6
Joined: Mar 2014
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Post: #1
Unregistering instead of busy?
I'm having the following problem with my phone and the service provider is telling me it's something to do my phone settings, not their system. Can anyone tell me if this problem can be solved by changing a setting on my base station end?? Thanks, Regan

My question to SIP provider...

Nope - it's nothing to do with the phone or router - it is something to
do with the settings or it's a bug with the settings. I know this
because if I remove the current "Call Forwarding or trunking" settings
then the "busy" message gets played as expected when the phone is busy.
But as soon as I enable any of those Call Forwarding settings for
"unavailable" or "unreachable/offline" then it just forwards to the
"unavailable" message on "busy", instead of playing the "busy" message.
That's not a phone or router issue.


Unreachable means that it will forward the call if there is an issue reaching
the phone/phone system. It is usually designed for peering customers - not
people registering like you. What I am saying is that I think your phone is in
an unreachable state and therefore it is following the unreachable call
forward logic.
03-13-2014 06:57 PM
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Messages In This Thread
Unregistering instead of busy? - regan - 03-13-2014 06:57 PM
RE: Unregistering instead of busy? - regan - 04-07-2014, 12:37 PM
RE: Unregistering instead of busy? - regan - 04-17-2015, 11:41 AM

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