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Prepended Caller ID from 3cx
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ModCraig Offline

Posts: 716
Joined: May 2013
Reputation: 7
Post: #1
Prepended Caller ID from 3cx
3cx prepends the caller id with DID name, or the Ring Group name. This helps us know which company we are answering the phone for (we have a couple).
Caller is John Smith at 501-555-1212
3cx changes this to MIDWEST PAINT-John Smith at 501-555-1212 where MIDWEST PAINT is 1 of my companies.

Caller is Dave Thomas at 501-555-1313
3cx changes this to MIDWEST PAINT-Dave Thomas at 501-555-1313 where MIDWEST PAINT is 1 of my companies.

The issue is that Yealink phones strip this if the phone number has a match in the XML phonebook (maybe local phonebook too).

Can Yealink support look into not stripping the prepend portion of the caller id from 3cx.

I have mostly T38 and a handful of T26,28 and 46.

Thank you for your consideration.
03-12-2014 09:53 PM
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Prepended Caller ID from 3cx - ModCraig - 03-12-2014 09:53 PM

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