[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Prepended Caller ID from 3cx
Author Message
ModCraig Offline

Posts: 716
Joined: May 2013
Reputation: 7
Post: #1
Prepended Caller ID from 3cx
3cx prepends the caller id with DID name, or the Ring Group name. This helps us know which company we are answering the phone for (we have a couple).
Caller is John Smith at 501-555-1212
3cx changes this to MIDWEST PAINT-John Smith at 501-555-1212 where MIDWEST PAINT is 1 of my companies.

Caller is Dave Thomas at 501-555-1313
3cx changes this to MIDWEST PAINT-Dave Thomas at 501-555-1313 where MIDWEST PAINT is 1 of my companies.

The issue is that Yealink phones strip this if the phone number has a match in the XML phonebook (maybe local phonebook too).

Can Yealink support look into not stripping the prepend portion of the caller id from 3cx.

I have mostly T38 and a handful of T26,28 and 46.

Thank you for your consideration.
03-12-2014 09:53 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
Prepended Caller ID from 3cx - ModCraig - 03-12-2014 09:53 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Heart LDAP and Caller's Photo UnknownUser 1 2,250 05-13-2019 03:01 AM
Last Post: Simons_Yealink
  "On the Phone" or "User Busy" status display into caller phone LCD ugo.viti 12 32,073 09-29-2016 09:43 PM
Last Post: jolouis

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication