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Call park option for in-call soft key
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keffa Offline
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Post: #4
RE: Call park option for in-call soft key
(04-13-2016 06:00 AM)Yealink_Karl Wrote:  What model of your phones?
Normally, most phones have DSS keys can be configured different function.
You can use the DSS key.

We use the T46G and T48G.

We currently use this method, with a DSS key configured to park, but it is not intuitive. Also if the user has a lot of extensions as BLF keys, this takes up valuable space.

The options the phone shows when in "On talk" mode has some redundant options. For example, "Hold". We don't need "Hold" on the soft keys when we are in conversation because the phone has a physical button for this purpose. Therefore we would like the ability to reconfigure this for a park feature instead.

(04-14-2016 04:01 AM)IndRubberCo Wrote:  Is there a way to do this without using a DSS key? If you're not on the page with that DSS key it can get really confusing for people and having a soft key that would park instead of hold would make things a lot easier for some of my end users.

This is essentially my question, I ask for the same reasons you do.
04-15-2016 06:24 AM
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RE: Call park option for in-call soft key - keffa - 04-15-2016 06:24 AM

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