New Forum system requires email address which you used to apply for your account to replace your original username. Password stays the same.Please see this post for more details
http://forum.yealink.com/forum/showthread.php?tid=40344

Yealink Test Club has been officially launched. Please visit post below to get detail information. Come and join us!
http://forum.yealink.com/forum/announcements.php?aid=18

We just had the YMCS online and we are also working on the features plan on the future versions, in this regard we are need to hear your voice about the YMCS.
Please visit : http://forum.yealink.com/forum/showthread.php?tid=42322


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Blind Transfer
Author Message
Windsor Offline
Junior Member
**

Posts: 12
Joined: Jul 2014
Reputation: 0
Post: #14
RE: Blind Transfer
Well now I am confused?

Quote: If 2nd call coming and the operator answer it, then the 1st call will be put on hold automatically. Becasue the line is in 2nd call. When the 2nd call transfered successfully, the phone will back to 1st hold call. It is by the design. I'm afraid we won't change it.

This is exactly what is happening - the operator B is answering the 2nd call while the first call is not fully transferred - C has not picked up the call it is still ringing. As soon as the 2nd call is picked up (by B) caller A is put on hold and C's extension stops ringing.

You said this behaviour was by design, but now you say you can't repeat it?

All we want is to configure it so C's extension carries on ringing until the voicemail kicks in or it is answered by C rather than the call being put on hold when B (the operator) picks up caller D

Using the 3CX software we are able to blind transfer the call ok - using drag and drop - so it is not a limitation of 3CX - we need a phone that has this capability too.
We will have a go at a video to demonstrate - I will hunt around for your ftp server details.
(This post was last modified: 09-03-2014 04:57 AM by Windsor.)
09-03-2014 04:34 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Blind Transfer - tsukraw - 03-07-2014, 06:12 AM
RE: Blind Transfer - ModCraig - 03-07-2014, 01:31 PM
RE: Blind Transfer - IP PBX_Support - 03-07-2014, 03:29 PM
RE: Blind Transfer - Windsor - 08-25-2014, 07:26 AM
RE: Blind Transfer - Yealink Support - 08-25-2014, 09:30 AM
RE: Blind Transfer - Windsor - 08-26-2014, 04:28 AM
RE: Blind Transfer - Windsor - 08-28-2014, 08:49 AM
RE: Blind Transfer - Windsor - 08-29-2014, 05:22 AM
RE: Blind Transfer - Wilson_Yealink - 08-29-2014, 02:29 PM
RE: Blind Transfer - Windsor - 09-01-2014, 04:23 AM
RE: Blind Transfer - Wilson_Yealink - 09-01-2014, 04:06 PM
RE: Blind Transfer - Windsor - 09-02-2014, 05:55 AM
RE: Blind Transfer - Wilson_Yealink - 09-02-2014, 06:52 PM
RE: Blind Transfer - Windsor - 09-03-2014 04:34 AM
RE: Blind Transfer - Wilson_Yealink - 09-04-2014, 08:47 AM
RE: Blind Transfer - Windsor - 09-05-2014, 09:37 AM
RE: Blind Transfer - Windsor - 09-08-2014, 06:54 AM
RE: Blind Transfer - Wilson_Yealink - 09-10-2014, 08:14 PM
RE: Blind Transfer - Windsor - 09-11-2014, 04:08 AM
RE: Blind Transfer - Wilson_Yealink - 09-11-2014, 02:54 PM
RE: Blind Transfer - Windsor - 09-19-2014, 08:09 AM
RE: Blind Transfer - Wilson_Yealink - 09-19-2014, 02:53 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  DSS for transfer direct to voicemail lulu92 1 164 09-04-2019 08:42 PM
Last Post: lulu92
  Blind transfer not working on hangup bug mrabbitt@clarkecounty.gov 0 132 08-20-2019 06:45 PM
Last Post: mrabbitt@clarkecounty.gov
Exclamation Call log on after Att transfer VP-T49G Roksvel 4 685 06-18-2019 09:35 AM
Last Post: Roksvel
  Transfer with T2XG and call back hercross 7 1,927 09-27-2018 09:21 PM
Last Post: jolouis
  Transfer calls T26P agalindo 2 1,102 09-17-2018 09:10 AM
Last Post: agalindo
  Dial Now Rule Issue when Transfer IPBX 3 2,161 03-19-2018 04:26 PM
Last Post: IPBX
  Transfer to Remote Phonebook Minerva 4 6,104 12-07-2017 08:58 PM
Last Post: Earlem
  B Transfer with DSS key gyegavian 1 1,580 12-04-2017 03:36 AM
Last Post: Paul_Yealink
  Access Remote Phonebook during Transfer? Jeremy17 1 1,680 11-16-2017 08:36 PM
Last Post: Jeremy17
  Call history not showing the right information after an attended transfer wirelessmundi 2 4,527 10-31-2017 05:03 PM
Last Post: Chris Barron

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication