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Blind Transfer
Author Message
Windsor Offline
Junior Member
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Posts: 12
Joined: Jul 2014
Reputation: 0
Post: #12
RE: Blind Transfer
Quote:If the transfer from B to C is not effected, then the 1st call is put on hold. After the 2nd call transfer succesfully, you need resume the 1st call from A and re-transferring to C. Is this your issue, right?

Right. This is the behaviour we have trouble with.

Why would the 1st call transfer (B to C) be put on hold. The way most systems work - and the more intuative behaviour - is that the call would continue to ring on the extension it was transferred to (C's extension). If the extension C doesn't answer after the voicemail timeout - it should go to C's voicemail surely?

Is this a limitation of the Yealink phones - or 3CX PBX system - we are advised that CISCO phones are capable of working the way we would like. We felt this is a rather basic function that our otherwise extremely capable system should be able to do. I struggle to accept that this behaviour is by design? Is there some limitation of the system that means it cannot deal with multiple calls?

I see in the forum that there are a number of postings about transfer problems - and it is difficult to describe. In our view the T38 and extension module with this design are not suitable phones for a busy operator.

Thanks for your frankness in fronting this shortcoming so clearly.
(This post was last modified: 09-02-2014 06:29 AM by Windsor.)
09-02-2014 05:55 AM
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Messages In This Thread
Blind Transfer - tsukraw - 03-07-2014, 06:12 AM
RE: Blind Transfer - ModCraig - 03-07-2014, 01:31 PM
RE: Blind Transfer - IP PBX_Support - 03-07-2014, 03:29 PM
RE: Blind Transfer - Windsor - 08-25-2014, 07:26 AM
RE: Blind Transfer - Yealink Support - 08-25-2014, 09:30 AM
RE: Blind Transfer - Windsor - 08-26-2014, 04:28 AM
RE: Blind Transfer - Windsor - 08-28-2014, 08:49 AM
RE: Blind Transfer - Windsor - 08-29-2014, 05:22 AM
RE: Blind Transfer - Wilson_Yealink - 08-29-2014, 02:29 PM
RE: Blind Transfer - Windsor - 09-01-2014, 04:23 AM
RE: Blind Transfer - Wilson_Yealink - 09-01-2014, 04:06 PM
RE: Blind Transfer - Windsor - 09-02-2014 05:55 AM
RE: Blind Transfer - Wilson_Yealink - 09-02-2014, 06:52 PM
RE: Blind Transfer - Windsor - 09-03-2014, 04:34 AM
RE: Blind Transfer - Wilson_Yealink - 09-04-2014, 08:47 AM
RE: Blind Transfer - Windsor - 09-05-2014, 09:37 AM
RE: Blind Transfer - Windsor - 09-08-2014, 06:54 AM
RE: Blind Transfer - Wilson_Yealink - 09-10-2014, 08:14 PM
RE: Blind Transfer - Windsor - 09-11-2014, 04:08 AM
RE: Blind Transfer - Wilson_Yealink - 09-11-2014, 02:54 PM
RE: Blind Transfer - Windsor - 09-19-2014, 08:09 AM
RE: Blind Transfer - Wilson_Yealink - 09-19-2014, 02:53 PM

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