New Forum system requires email address which you used to apply for your account to replace your original username. Password stays the same.Please see this post for more details
http://forum.yealink.com/forum/showthread.php?tid=40344

Yealink Test Club has been officially launched. Please visit post below to get detail information. Come and join us!
http://forum.yealink.com/forum/announcements.php?aid=18

We just had the YMCS online and we are also working on the features plan on the future versions, in this regard we are need to hear your voice about the YMCS.
Please visit : http://forum.yealink.com/forum/showthread.php?tid=42322


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Blind Transfer
Author Message
Windsor Offline
Junior Member
**

Posts: 12
Joined: Jul 2014
Reputation: 0
Post: #6
RE: Blind Transfer
Thanks for your prompt support.
We want to use the expansion module keys to effect the blind transfer. See screen shot of the configuration we have for the expansion module - all set up as BLF - so we can see the extensions that are off hook.

   

When we press the expansion module extension buttons we do not want callers left on hold after the operator thinks that they have transferred them.
This happens when after having hit the expansion extension button to transfer the caller to an extension a subsequent call comes in and is picked up by the operator before the first transfer is picked up. We want the first call transferred to the extension (not left on hold as happens now). I understand that this is termed a "blind" transfer How can we configure this behaviour?
(This post was last modified: 08-26-2014 04:45 AM by Windsor.)
08-26-2014 04:28 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Blind Transfer - tsukraw - 03-07-2014, 06:12 AM
RE: Blind Transfer - ModCraig - 03-07-2014, 01:31 PM
RE: Blind Transfer - IP PBX_Support - 03-07-2014, 03:29 PM
RE: Blind Transfer - Windsor - 08-25-2014, 07:26 AM
RE: Blind Transfer - Yealink Support - 08-25-2014, 09:30 AM
RE: Blind Transfer - Windsor - 08-26-2014 04:28 AM
RE: Blind Transfer - Windsor - 08-28-2014, 08:49 AM
RE: Blind Transfer - Windsor - 08-29-2014, 05:22 AM
RE: Blind Transfer - Wilson_Yealink - 08-29-2014, 02:29 PM
RE: Blind Transfer - Windsor - 09-01-2014, 04:23 AM
RE: Blind Transfer - Wilson_Yealink - 09-01-2014, 04:06 PM
RE: Blind Transfer - Windsor - 09-02-2014, 05:55 AM
RE: Blind Transfer - Wilson_Yealink - 09-02-2014, 06:52 PM
RE: Blind Transfer - Windsor - 09-03-2014, 04:34 AM
RE: Blind Transfer - Wilson_Yealink - 09-04-2014, 08:47 AM
RE: Blind Transfer - Windsor - 09-05-2014, 09:37 AM
RE: Blind Transfer - Windsor - 09-08-2014, 06:54 AM
RE: Blind Transfer - Wilson_Yealink - 09-10-2014, 08:14 PM
RE: Blind Transfer - Windsor - 09-11-2014, 04:08 AM
RE: Blind Transfer - Wilson_Yealink - 09-11-2014, 02:54 PM
RE: Blind Transfer - Windsor - 09-19-2014, 08:09 AM
RE: Blind Transfer - Wilson_Yealink - 09-19-2014, 02:53 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  DSS for transfer direct to voicemail lulu92 1 166 09-04-2019 08:42 PM
Last Post: lulu92
  Blind transfer not working on hangup bug mrabbitt@clarkecounty.gov 0 132 08-20-2019 06:45 PM
Last Post: mrabbitt@clarkecounty.gov
Exclamation Call log on after Att transfer VP-T49G Roksvel 4 685 06-18-2019 09:35 AM
Last Post: Roksvel
  Transfer with T2XG and call back hercross 7 1,928 09-27-2018 09:21 PM
Last Post: jolouis
  Transfer calls T26P agalindo 2 1,102 09-17-2018 09:10 AM
Last Post: agalindo
  Dial Now Rule Issue when Transfer IPBX 3 2,162 03-19-2018 04:26 PM
Last Post: IPBX
  Transfer to Remote Phonebook Minerva 4 6,118 12-07-2017 08:58 PM
Last Post: Earlem
  B Transfer with DSS key gyegavian 1 1,580 12-04-2017 03:36 AM
Last Post: Paul_Yealink
  Access Remote Phonebook during Transfer? Jeremy17 1 1,682 11-16-2017 08:36 PM
Last Post: Jeremy17
  Call history not showing the right information after an attended transfer wirelessmundi 2 4,531 10-31-2017 05:03 PM
Last Post: Chris Barron

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication