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Blind Transfer
Author Message
Windsor Offline
Junior Member
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Posts: 12
Joined: Jul 2014
Reputation: 0
Post: #4
RE: Blind Transfer
We have a T38G - Hardware 21.3.4.160.64.0.0 with firmware 38.70.0.180 and an EXP39 Extension LED module. Using 3CX v12 SP 6.
Is there a way to configure the Extension LED module so that pressing the extension button performs a blind transfer. It is possible to do a blind transfer using the 3CX software by dragging the call to the extension. However, using the EXP39 it puts the current caller on hold pending the transferee picking up their extension and if reception picks up another call then the extension stops ringing and the caller has to wait on hold until the second call is dealt with before the operator realises the caller is left on hold - and then has to pick it back up, apologise and then the transfer can be effected..... assuming another call is not coming in at the same time!

Appreciate any pointers or if there is a support business in Wellington NZ area who could help.
(This post was last modified: 08-25-2014 07:31 AM by Windsor.)
08-25-2014 07:26 AM
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Messages In This Thread
Blind Transfer - tsukraw - 03-07-2014, 06:12 AM
RE: Blind Transfer - ModCraig - 03-07-2014, 01:31 PM
RE: Blind Transfer - IP PBX_Support - 03-07-2014, 03:29 PM
RE: Blind Transfer - Windsor - 08-25-2014 07:26 AM
RE: Blind Transfer - Yealink Support - 08-25-2014, 09:30 AM
RE: Blind Transfer - Windsor - 08-26-2014, 04:28 AM
RE: Blind Transfer - Windsor - 08-28-2014, 08:49 AM
RE: Blind Transfer - Windsor - 08-29-2014, 05:22 AM
RE: Blind Transfer - Wilson_Yealink - 08-29-2014, 02:29 PM
RE: Blind Transfer - Windsor - 09-01-2014, 04:23 AM
RE: Blind Transfer - Wilson_Yealink - 09-01-2014, 04:06 PM
RE: Blind Transfer - Windsor - 09-02-2014, 05:55 AM
RE: Blind Transfer - Wilson_Yealink - 09-02-2014, 06:52 PM
RE: Blind Transfer - Windsor - 09-03-2014, 04:34 AM
RE: Blind Transfer - Wilson_Yealink - 09-04-2014, 08:47 AM
RE: Blind Transfer - Windsor - 09-05-2014, 09:37 AM
RE: Blind Transfer - Windsor - 09-08-2014, 06:54 AM
RE: Blind Transfer - Wilson_Yealink - 09-10-2014, 08:14 PM
RE: Blind Transfer - Windsor - 09-11-2014, 04:08 AM
RE: Blind Transfer - Wilson_Yealink - 09-11-2014, 02:54 PM
RE: Blind Transfer - Windsor - 09-19-2014, 08:09 AM
RE: Blind Transfer - Wilson_Yealink - 09-19-2014, 02:53 PM

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