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T29 Call Pickup Caller ID
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Mark Selck Offline
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Post: #1
T29 Call Pickup Caller ID
Hi

Is there a way to get the original caller ID to display on a phone that uses a call pick up code to pick up an incoming call that is ringing another extension?
When picking up a call that is ringing another extension, we only see the extension number of the phone we are picking up the call from.

I have already changed the "Caller ID Source" setting under Accounts>Advanced to be PAI-RPID-FROM. Doing this corrected the same issue on call transfers but not for call pickup.

We have firmware 46.80.0.25 on T29G phones.

Please let me know if there is a way to correct this.

Thanks in advance for any assistance received.
03-16-2016 02:07 AM
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T29 Call Pickup Caller ID - Mark Selck - 03-16-2016 02:07 AM

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