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W52Ps continue ringing after call picked up on other phone
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Bobcat19 Offline
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Posts: 17
Joined: Feb 2015
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Post: #3
RE: W52Ps continue ringing after call picked up on other phone
1. So 8 phones, all in separate sip accounts but they are all in the same ring group.

2. Yes they all ring together.

3. Yes this is correct.

I'm unsure of what platform it is exactly. We wholesale Voyager Internet (in New Zealand). We access the backend using http://sip.voyager.co.nz/ and I believe (correct me if I'm wrong) that's its some sort of skinned version of Kazoo/2600hz http://www.2600hz.org/

After I reset the base, the phones operated normally, ringing when a call came through, and stopping when the call was answered.

I made sure all the firmware was up to date.

Unfortunately (or fortunately, depending on how you look at it) the problem isn't happening any more, and I wasn't able to (I forgot, and our customer was very angry and wanted it working) to get the system log. So until it happens again, if it ever does, there's no point in getting a system log.

I just thought on the off chance it was something that had happened before you might be able to give me some info on how to stop it happening again but I guess I'll wait for it to happen again.
03-16-2016 05:46 AM
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RE: W52Ps continue ringing after call picked up on other phone - Bobcat19 - 03-16-2016 05:46 AM

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