some phones 'unreachable'

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Threaded Mode \| Linear Mode some phones 'unreachable'
Author	Message

dwoods Offline

Junior Member

Posts: 15

Joined: Dec 2013

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Post: #3

RE: some phones 'unreachable'

Seems the issue was a codec one. We had accidentally enabled a codec that was not installed on the PBX while trying to re-prioritize the codecs. I don't understand why this would keep the PBX from sending a qualify to the phones, but it seems to have. After turning off the non-installed codec the phones and PBX all started acting normally.

As to the questions, firmware is consistent across the same model. We don't have a cold spare POE switch so couldn't try that. After rebooting all phones, POE switches and PBX the problem moved to different phones, so not a cable issue.

02-28-2014 05:08 AM

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Messages In This Thread

some phones 'unreachable' - dwoods - 02-26-2014, 03:34 AM

RE: some phones 'unreachable' - Yealink Support - 02-27-2014, 02:06 PM

RE: some phones 'unreachable' - dwoods - 02-28-2014 05:08 AM

RE: some phones 'unreachable' - Yealink Support - 03-01-2014, 10:17 AM

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