[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020

Yealink Forums » FAQs etc » FAQs v » [FAQ] How to Get the Correct Syslog, Config.bin and Trace

Thread Closed 
 
Thread Rating:
  • 1 Votes - 5 Average
  • 1
  • 2
  • 3
  • 4
  • 5
[FAQ] How to Get the Correct Syslog, Config.bin and Trace
Author Message
Yealink Support Offline
Administrator
*******

Posts: 2,683
Joined: Dec 2012
Reputation: 25
Post: #4
RE: [FAQ] How to Get the Correct Syslog, Config.bin and Trace
5. In the web UI, go to path: Phone -> Configuration -> Export/Import Config. Click Export to export the config.bin file.

[Image: attachment.php?aid=599]

6. Go to the path: Phone -> Configuration -> Export System Log and click Export to export the local level 6 system log.

[Image: attachment.php?aid=600]

7. Please check that when you got the correct syslog, you can see the following information like below when you open it:

[Image: attachment.php?aid=601]

About how to export syslog from server when you can't enter the webpage of your phone, please refer to below guide for more details.

How to export the syslog to the server

Please be aware:

The purpose of these forums is to allow forum members collaborate and help each other.
Questions posted here won't be appreciated.
If you require assistance from Yealink technical support, please email to support@yealink.com or USA support support.usa@yealink.com


Attached File(s) Thumbnail(s)
           
(This post was last modified: 04-01-2014 02:27 PM by Yealink Support.)
02-25-2014 08:36 PM
Find all posts by this user    like0    dislike0
Thread Closed 


Messages In This Thread
RE: [FAQ] How to Get the Correct Syslog, Config.bin and Trace - Yealink Support - 02-25-2014 08:36 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
Question What is the correct procedure to report a BUG? nSolvePaul 0 5,246 11-02-2018 10:46 AM
Last Post: nSolvePaul
  [FAQ] How to Get the Correct Syslog, Config.bin and Trace -- wireshark Yealink_Michael 0 9,075 05-24-2016 05:40 PM
Last Post: Yealink_Michael
  SIP-T27P VPN config not loading bradley.abrahams 1 9,373 05-05-2016 07:26 PM
Last Post: Yealink_Michael

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication