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T28P Phone identifies itself by IP address instead of user and extension
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mazuno13 Offline
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Posts: 8
Joined: Mar 2016
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Post: #6
RE: T28P Phone identifies itself by IP address instead of user and extension
After talking to Barracuda they said that this issue is caused by the phone registration timing out. I guess the phone registers every hour or so with the Barracuda 370 server and this times out and then the phone identifies itself by the IP address until it registers with the server again.

So I am turning off the "Auto Provisioning" on our server so I can get our receptionists phone setup with the Level 6 logging and packet capturing.
I will send the packet capture once the issue happens on that phone. Though it might take days or weeks for the issue to happen.
03-08-2016 01:24 AM
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RE: T28P Phone identifies itself by IP address instead of user and extension - mazuno13 - 03-08-2016 01:24 AM

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