[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.

Post Reply 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Multi-Line Phones, Line Type and Receiving Simultaneous Calls
Author Message
kmccracken Offline
Junior Member

Posts: 5
Joined: Feb 2013
Reputation: 0
Post: #1
Multi-Line Phones, Line Type and Receiving Simultaneous Calls
Phone Switch: Asterisk 11
Phone Models: T46G, T48G
Issue: When using all 6 accounts with the same credentials, several of the lines get stuck in a 'registering' state. As a result, calls to the phone would sometimes fail (depending on if the call would come in on an account that was registered properly or still in that stuck state).

In the past (and on older firmware versions), I would assign all six accounts to use the same login credentials. This worked just fine & the user could make/receive multiple calls at once. Life was good.

I'm not sure why it used to work and now it doesn't. I'm still using the exact same Asterisk box. Perhaps there was a change in firmware default settings and I'm not setting an appropriate value for my current configuration. Regardless, it worked in the past and now does not. The problem started manifesting itself in the last couple of firmware versions.

In the forums, I found reference to setting accounts 2-6 to be of a "Line" type. I'm using http file provisioning, so as an example of extension 111 (repeated for lines 3-6), I set them to:
linekey.2.label = 111
linekey.2.line = 1
linekey.2.type = 15

This got all of the icons on the phone to appear normal (green). On the web interface of the phone, status page, it now shows that there is only one registered line (line 1). But on the physical phone, lines 2-6 do show up as green phone icons. I can select any of the 6 line buttons on the phone and make a call. Life would appear to be good again. However, now if the user is on a phone call and an additional phone calls comes in, I get the unavailable status reported back from the phone, instead of an additional line ringing as it used to do.

Is there a setting that can be made to enable ringing on those extra lines (lines 2-6)?
02-25-2016 02:43 AM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 

Messages In This Thread
Multi-Line Phones, Line Type and Receiving Simultaneous Calls - kmccracken - 02-25-2016 02:43 AM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  Line LED on/off and color AndyM 0 244 07-07-2020 02:40 PM
Last Post: AndyM
  T45 BLF linekey.x.extension syntax for type 13 SCPCJNR 1 975 01-15-2020 04:10 PM
Last Post: Yisroel_MongoTEL
  Bug Report: Tones for T2x phones Akira 0 549 12-05-2019 07:53 AM
Last Post: Akira
Question Download config by command line sadzas 3 1,981 07-29-2019 06:02 AM
Last Post: Paz_Yealink
  Display Caller Picture on internal calls via LDAP dawgness 6 10,868 03-07-2019 01:41 AM
Last Post: scubes
  Change standard outgoing line on T46G oestersund 1 1,558 12-15-2018 09:58 PM
Last Post: support2
  Ring-beep on internal busy calls lupacexi 1 2,734 12-11-2017 02:47 AM
Last Post: Evan_Yealink
  Yealink T20P phones with Fonality firmware Quan7 0 2,215 10-04-2017 10:00 PM
Last Post: Quan7
  Ring-beep on internal busy calls xptpa2020 2 3,808 03-10-2017 07:47 AM
Last Post: Klaus_Yealink
  Missed Calls messages after pickup and in queues Kamik 2 4,549 12-14-2016 07:05 PM
Last Post: nick.spannagel

Forum Jump:

User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication