Admin log in not working

[daniel@gtechserv.com]

(03-17-2019 08:08 AM)complex1 Wrote:  

daniel@gtechserv.com Wrote:So how do you delete the cfg file from the phone itself?

Hi,

Reset to factory default will clear the config data in the phone.

Hope this will help.

I have successfully reset to factory but am only able to if the phone is not connected to the network. If I attempt to reset to factory and have it connected to the internet the username and password defaults back to the unknown password. Trying to see if there is a setting on the phone I can delete to keep this from defaulting.