[YMCS/YDMP Free Trial Program]Yealink would like to offer Free Trial Program of Yealink device management service for our current eligible customers. You can see the details below.
https://www.yealink.com/ydmp-freetrial-2020


Post Reply 
 
Thread Rating:
  • 0 Votes - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Call pickup on BLF not working on 7.72.0.1 [resolved 7.72.0.56.rom]
Author Message
temp0001 Offline
Junior Member
**

Posts: 16
Joined: Jan 2014
Reputation: 0
Post: #1
Call pickup on BLF not working on 7.72.0.1 [resolved 7.72.0.56.rom]
I have a number of T22P and T28P handsets configured with an Epygi Quadro 2x PBX.

A few years ago when setting up BLF on a DSS key of a phone (A T22P) to monitor a Reception extension (a T28P), I discovered it can also perform Call Pickup, which is an incredibly useful feature. It allows another office user extension to answer an incoming call at Reception when the receptionist is absent or away from her desk.

To my dismay, this feature stopped working after I upgraded the phone (that did the BLF monitoring) to 7.72.0.1. When the reception phone is ringing, the BLF button flashed as it did before, but pressing it results in a error message "Not found" or "Incomplete address". I spent hours messing around with the phone settings to no avail. The button still works when the remote extension is idle; in this case, it worked exactly as it did before as a speed dial.

I had to downgrade the phone back to 7.61.0.80 before Call Pickup on the BLF button would work again.

Interestingly, the destination phone (being monitored) can be on ver 7.7, but the phone performing the pickup needs to be 7.6.

Is there something special that I need to do on the 7.7 firmware to make Call Pickup on BLF work?
(This post was last modified: 04-04-2014 09:00 AM by CWR.)
02-14-2014 02:37 PM
Find all posts by this user    like0    dislike0 Quote this message in a reply
Post Reply 


Messages In This Thread
Call pickup on BLF not working on 7.72.0.1 [resolved 7.72.0.56.rom] - temp0001 - 02-14-2014 02:37 PM

Possibly Related Threads...
Thread: Author Replies: Views: Last Post
  T28P foward call doesn´t work with 2.73.0.50 Tato 4 5,438 09-14-2020 03:49 PM
Last Post: complex1
  default username/password not working after firmware upgrade tfrohling 3 31,312 02-15-2020 01:30 PM
Last Post: khalidnisar
  Attended transfer not working T29G chysky@slany.cz 1 3,083 02-11-2020 02:48 PM
Last Post: chysky@slany.cz
  T21P backlight not working after F/W update donb 0 2,308 11-07-2019 02:29 PM
Last Post: donb
  T22P Action URI ATrans and BTrans not working? DaveThompson 2 7,548 09-10-2019 10:47 AM
Last Post: DaveThompson
  Yealink T27G Not Working With 802.1x Auth After 3cx v14 to v15.5 Upgrade KM Tire IT Support 1 3,898 10-18-2018 05:06 PM
Last Post: KM Tire IT Support
  Call forwarding with SIP devices Yealink and Cisco Call Manager CUCM joao.schlemm 7 16,400 08-03-2018 08:03 PM
Last Post: MarkLReed
Photo Yealink T21P E2 displays VIA and FROM headers on incoming call DmitryTsyganov 1 4,200 07-12-2018 07:28 PM
Last Post: johnkiniston
  T21P-E2 sends a CANCEL to put a call in hold Diego Juan 0 2,971 03-23-2018 02:52 PM
Last Post: Diego Juan
  Call Queue not working with the Grandstream UCM6202 ttran 8 14,354 03-04-2018 06:42 PM
Last Post: Adnanka

Forum Jump:


User(s) browsing this thread: 1 Guest(s)

Contact Us   Yealink   Return to Top   Return to Content   Lite (Archive) Mode   RSS Syndication