Ring Group missed calls

[jolouis]

Just wanted to point out that we have a bunch of T2Xs phones running on Asterisk that do NOT have this problem. Asterisk generates a "Reason text: Call completed elsewhere" header in the SIP Cancel message, and the phones see this and properly ignore adding the call to the missed call list.

The issue our customers have is that when this happens, the call never shows up in any call list (in theory it should still get added as an incoming call in the "all calls" list, just not a missed call). Anyway that's a separate issue. Key point is that the firmware should already support what you want, it's more a question of whether 3CX implements it (maybe there's just an option in 3CX to turn it on/off?)