T38G needs new firmware released

[jasit]

(05-03-2014 01:50 AM)GreenLine Wrote:  @jasit

Have you had problems with T38's becoming unresponsive with 3CX? I am running 3CX V12 at a call center with all T38's. I get called at least once a day to restart a phone, because of lag, one way audio, lag or static. By lag I mean, if you start to dial on the phone it takes a a second or so for key presses to register. When you actually hit send, it takes 5-8 seconds to actually terminate the call, sometimes ending in one way audio.

none of those issues, I setup a brand new office 1 year ago, using 10/100/1000 poe switches and we have the PC going through the phone also.

I stayed on version 11, but the backends are pretty much the same between the versions.

When we were on the first couple of firmware versions, the delay was there on the T38's (not every phone but a couple) and once we got onto 38.70.0.143 multicast worked, then on 38.70.1.6 the transfer delay disappeared.